Remote Case Interviews 2026: Every Rule Firms Publish
Eight publishers of remote interview rules, six of them firms. Three name the platform, one publishes a bandwidth floor, one calls you back when video fails.
- Eight publishers give at least one operational rule for a remote interview: West Monroe, Capital One, KPMG US, KPMG Canada, Charles River Associates, Kearney, and the assessment publishers SHL and Sova.
- Three of the fifteen sources name the platform. Sova alone publishes a bandwidth floor, at 600kbps with 1.5 Mbps recommended.
- Capital One requires video for the full duration of every virtual interview. SHL tells candidates that a camera or microphone failure can be worked around with chat and a whiteboard.
- West Monroe publishes the only failure protocol we found, and the only permission to take a break mid-loop. It also explains that one link holds the whole day while interviewers cycle through.
- Seven firms publish which rounds are remote and which are in person, and the seven do not agree. Oliver Wyman Latin America runs everything virtually, including the final.
Fifteen sources read for this page, eight of which publish at least one operational rule for interviewing at a distance. Six are firms and two are the assessment publishers behind their platforms. Three name the software. One publishes a bandwidth number. One publishes what happens when the connection fails. Sources checked 30 September 2026.
The two rules in this set that can end an application outright both belong to publishers rather than firms, which is where a remote-interview page usually forgets to look.
Who publishes a remote case interview rule, and which rule
Eight sources, and almost no overlap between what each one chose to write down.
| Source | Device rule | Platform | Failure rule |
|---|---|---|---|
| West Monroe | laptop, desktop, tablet or smartphone | Zoom or Teams | callback to your resume number |
| Capital One | video required throughout | none | none |
| KPMG, United States | laptop or tablet over a cell phone | none | none |
| KPMG, Canada | none | none | none |
| Charles River Associates | none | none | none |
| Kearney | none | none | none |
| SHL | laptop or desktop | Chrome or Firefox required | chat and whiteboard fallback |
| Sova | not a smartphone | Zoom, Teams or Whereby | bandwidth floor published |
The distribution is the story. Every source has an opinion about your environment. Almost none has published an opinion about what happens when the environment fails.
Reading about a consulting firm is not preparing for a consulting firm.
Take the readiness checkThe two rules that can end it
Sova publishes the only connection requirement we found: "Minimum bandwidth is 600kbps (up/down) and recommended is 1.5 Mbps (up/down)." Dividing 1,500 by 600 gives 2.5, so the recommendation sits at two and a half times the floor. The publisher does not say what happens below the floor.
SHL publishes the harshest rule in the corpus, and it is automatic: "You are not allowed to open any other Browser / Switch between the Test Screen and other widows/ Minimize the Test Window. The Test will get locked permanently if a candidate is found switching through windows while taking the Test." The spelling of widows is the publisher's own. No appeal route is published alongside it.
Both rules attach to a platform rather than to a firm. Your invitation names the platform. If Sova or SHL appears in that email, the publisher's candidate pages are the governing document, and the firm's careers page will not mention any of this.
There is one softer publisher rule worth knowing. SHL also writes that "Preparation activities are timed and can only be accessed once." Opening the reading material to have a look is the same act as starting the clock.
Camera on, or camera optional
Two sources give opposite instructions, both live on the same day.
Capital One requires it: "Capital One requires that candidates use video for all virtual interviews. Please be prepared to remain on video for the duration of your interview(s)." The exception exists and has to be asked for in advance, through "your recruiter or interview scheduling coordinator as soon as possible."
SHL assumes the opposite can happen and plans for it: "Check your audio / video quality at the start of each live meeting. Note, if you experience a camera and / or microphone problem, you can still use the other live meeting capabilities, e.g. Chat, whiteboard, etc."
Device advice splits the same way. West Monroe lists a smartphone among acceptable devices. KPMG's United States page asks for something else, with its reason in brackets: "Try to use your laptop/tablet instead of a cell phone (to avoid the appearance of Face Timing a friend)." Sova recommends against a smartphone because "the screen may be too small to read important materials effectively."
Three positions on one question. The one that applies to you is in your invitation.
One link, several interviewers, and a break
West Monroe's virtual FAQ is the most operational page in this corpus, and it answers three things nobody else answers.
On the mechanics of the day: "you will get one link to a continuous "Zoom or Teams room." Your interviewers will cycle in and out for their sections, but you will stay on the entire time. Review the interview schedule ahead of time so you know how long each section will last."
On failure: "If you are unable to successfully connect after a few minutes, we'll call you at the number on your resume." And when the problem is theirs, "Sit tight and wait for your recruiter or interviewer to contact you."
On breaks, this is the only permission of its kind we found. A candidate who needs to step away during an interview loop is asked to say so, and the firm says it will accommodate it.
Three practical consequences follow. The number on your resume should be a phone you will answer. The schedule is a document you can ask for in advance. And a four-hour loop does not have to be four hours without leaving the chair.
Are you ready to get an offer at a consulting firm?
Which case interview rounds are remote, and which are not
Seven firms publish the split, and they publish seven different splits. This is the section to read before you book travel.
| Step by firm | Remote | In person |
|---|---|---|
| Oliver Wyman, Latin America | everything | nothing |
| Bridgespan, United States | first round, via Zoom | final round |
| BCG, Switzerland | test and one first-round case | three final cases |
| Analysis Group | first round, typically | second round |
| Strategy&, United Kingdom | first round, or London office | either |
| Deloitte, United Kingdom | Summer Vacation Scheme final | graduate final |
| Compass Lexecon | all interviews, currently | none currently |
BCG Switzerland puts one of its four case interviews on video, which is 25 percent of them. Oliver Wyman Latin America puts all of them there: "The entire recruitment process is conducted virtually, from assessments to final interviews."
Two words in that table deserve attention. Analysis Group writes that the first round is "typically" virtual, and Compass Lexecon writes inside its own job posting that "All interviews are currently being conducted virtually." Typically and currently are both reservations, and neither firm publishes what would change them.
Five checks before a remote case interview call
Every item below comes from a rule quoted above, with the source named so you can verify it rather than trust it.
- Read the invitation for a publisher name. If it says Sova or SHL, go to that publisher's candidate pages. The bandwidth floor and the window-switching lock exist nowhere on a firm's careers site.
- Log in early, by the published number. West Monroe says ten minutes to test internet, video and sound. Charles River Associates says five to ten minutes ahead of schedule. No other firm we read publishes a figure.
- Fix the room before the webcam. KPMG Canada's list is seven items long and only one is about appearance: a tidy or virtual background, a quiet place, headphones, notifications off, a test run, and a resume and notes within reach.
- Put a wall behind you. Charles River Associates is specific: use a simple virtual background if you need one, and "Interviewing with a wall behind you is ideal."
- Ask what happens if it drops. Only one source in fifteen has published an answer. Getting yours in writing costs one email.
Once the setup is out of the way, what a video call amplifies is whether you say the answer before the working. Our structure rubric weights Coverage 45 out of 100 and our synthesis rubric weights Answer first 35, and a candidate on a laggy line who buries the answer loses both. Those weights come from our own code and no firm publishes anything comparable; the reasoning is on how an answer is assessed, and the drills run free and without an account from the tools page. None of them reproduces any firm's platform.
What fifteen sources leave unpublished about remote case interviews
The gaps repeat, and they are the expensive ones.
Nobody publishes who carries the risk of a dropped line. West Monroe promises a callback and says nothing about whether the interview restarts, whether lost minutes are returned, or whether the incident is recorded.
Nobody publishes whether an SHL lock can be lifted. The word used is permanent and no reclamation route appears next to it.
Twelve of the fifteen sources do not name the platform. That means the software you will be judged on is usually a surprise until the calendar invitation lands.
No firm publishes a bandwidth expectation. The only number in the corpus belongs to an assessment publisher, and it governs an assessment day rather than an interview.
And nobody publishes whether a camera left off is noted. Capital One requires video and does not say what a failure costs. For the audio-only side of the same question see consulting phone interviews, and for the sequences these rounds sit inside see the consulting interview process.
Before you go: where do you actually stand?
A short diagnostic: a few questions about where you are, one real case, and a score on the dimensions firms publish. Free, no card.
Sources
Primary sources only: the firm, the test vendor, or the institution concerned. Each carries the date we last read it.
- westmonroe.com/career-insights/the-interview-processZoom or Teams with no download, the accepted device list, the ten-minute log-in lead, the single continuous room with interviewers cycling through, the failure protocol including the callback, the permission to take a break, and the business professional dress recommendationchecked 2026-09-30
- capitalonecareers.com/what-to-expect-during-your-capital-one-interview-students-101the requirement to use video for all virtual interviews and to stay on camera for the duration, the exception route through the recruiter, and the stated reason for keeping virtual interviewingchecked 2026-09-30
- sovaassessment.com/candidate-preparation-hubthe 600kbps minimum and 1.5 Mbps recommended bandwidth, the Zoom, Teams and Whereby compatibility, and the recommendation against using a smartphonechecked 2026-09-30
- support.shl.com/category.html?hl=en&c=10_91_12_54_89_the laptop or desktop instruction, the single-access timed preparation activities, the Chrome or Firefox requirement, the camera and microphone fallback to chat and whiteboard, and the permanent lock for switching windows during a video assessmentchecked 2026-09-30
- kpmguscareers.com/early-career/the instruction to use a laptop or tablet rather than a cell phone, with the firm's own stated reason, and the two live video interviews that make up the published United States processchecked 2026-09-30
- kpmg.com/ca/en/careers/students/applying-to-kpmg.htmlthe seven-point virtual interview checklist including headphones, notifications, the test run and keeping a resume and notes nearbychecked 2026-09-30
- crai.com/cra-careers/prepare-to-apply-interview/the five to ten minute lead, business professional attire on video, permission to take or refer to notes, the tested software, and the simple background with a wall behind the candidatechecked 2026-09-30
- kearney.com/careers/interviewing/ace-the-interviewthe three-part virtual instruction on distractions, testing technology in advance and matching in-person attirechecked 2026-09-29
- careers.bcg.com/global/en/locations/switzerland/application-interviewsthe virtual cognitive test and virtual first-round case against the three in-person final-round cases in Switzerlandchecked 2026-09-30
- bridgespan.org/careers-at-bridgespan/bridgespan-applicant-toolkitfirst-round case interviews held via Zoom video and final-round interviews held in person in the office applied tochecked 2026-09-30
- analysisgroup.com/careers/career-path/analyst/the first round typically held virtually and the second round held at the office locationchecked 2026-09-30
- oliverwyman.com/careers/entry-level/latin-america.htmlthe entire recruitment process being conducted virtually from assessments to final interviewschecked 2026-09-30
- strategyand.pwc.com/uk/en/careers/FAQs.htmlthe first round of two back-to-back interviews taking place either virtually or in person at the London officechecked 2026-09-30
- deloitte.com/uk/en/careers/early-careers/early-careers-assessment.htmlthe final stage being in person for graduates and apprentices and virtual for the Summer Vacation Schemechecked 2026-09-30
- fticonsulting.wd108.myworkdayjobs.com/CompassLexeconCareers/job/London-United-Kingdom/Analyst---Competition-Practice---London_JR261333the statement inside the job posting that all interviews are currently being conducted virtually, including the written case stagechecked 2026-09-29
Edits the firm and case guides on this site. Reads each claim about a recruiting process back to the firm's own page before it is published, keeps the source ledger dated, and owns the corrections.
How this guide was made
- Written against a published editorial process, not from memory. Every claim about a firm's process is either linked to that firm's own page or absent. We say what we could not verify rather than filling the gap.
- Each page carries a dated source ledger, below. When a firm changes a programme or a deadline, the date tells you how far to trust what you just read.
We look for first-hand candidate accounts for every firm guide. Where we found none we could source, the page says so and carries the firm's own words instead. Nothing here is dressed up as testimony, and if your own experience contradicts what you read, tell us and we will correct it and date the change.
Something wrong or out of date here? Tell us and we will correct it and date the change.
